Shipping policy

Absolutely. Since you've now changed Pep & Pearl to $7.95 Standard shipping, free Standard shipping at $125+, and $11.95 Express shipping, I would update the policy to match. Here's a clean version you can paste directly into Shopify:

Pep & Pearl Shipping Policy

Thank you for shopping with Pep & Pearl! We’re committed to getting your order packed with care and on its way to you as quickly as possible.

Processing Time

Orders are typically processed and prepared for shipment within 1–2 business days. Orders placed on weekends or holidays will begin processing on the next business day.

During sales, new releases, holidays, or other high-volume periods, processing times may be slightly longer.

Shipping Rates

We currently offer the following shipping options within the United States:

Standard Shipping — $7.95
Standard shipping is FREE on orders of $125 or more after discounts and before applicable taxes.

Express Shipping — $11.95
Customers who would like faster shipping may select Express Shipping at checkout. Express Shipping is not included in the free-shipping offer and will remain an additional charge on orders of $125 or more.

Estimated delivery dates are provided at checkout. Delivery estimates begin after your order has been processed and are not guaranteed.

Free Shipping

Orders totaling $125 or more qualify for FREE Standard Shipping.

The $125 minimum is based on the merchandise subtotal after discounts and before taxes. If a return causes an order to fall below the free-shipping threshold, any applicable adjustments will be handled according to our Return & Refund Policy.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation with tracking information at the email address provided during checkout.

Please allow time for the carrier to update tracking information after your package has been accepted.

Delivery Delays

Once an order has been transferred to the shipping carrier, delivery times are outside of Pep & Pearl’s direct control. Weather, holidays, carrier delays, and other circumstances may affect delivery.

We are happy to assist with available tracking information if you experience an issue with your shipment.

Incorrect Shipping Addresses

Please review your shipping address carefully before submitting your order.

If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has entered the fulfillment or shipping process.

Pep & Pearl is not responsible for packages that are delayed, returned, or delivered incorrectly due to an inaccurate or incomplete address provided at checkout.

Lost, Stolen, or Damaged Packages

If your package appears to be lost or arrives damaged, please contact us promptly so we can help determine the appropriate next steps.

For packages marked as delivered but not received, we recommend first checking around the delivery location, with household members or neighbors, and contacting the shipping carrier.

Local Pickup

Local pickup is available when offered as an option at checkout.

Customers will receive a notification when their order is ready for pickup, along with pickup instructions. Please do not attempt to pick up your order until you have received your ready-for-pickup notification.

Orders must be picked up according to the instructions provided in the notification.

Returns

Shipping charges are non-refundable unless otherwise stated in our Return & Refund Policy or required by law.

For complete information regarding returns, exchanges, and eligible merchandise, please review our Return & Refund Policy.

Questions?

If you have questions about your order or shipping, please contact Pep & Pearl through the contact information provided on our website. Please include your order number so we can assist you as quickly as possible.